The First Thing to Sort Out
It wasn't him. It was me.
Five Words. No Confrontation.
How I defused a conflict on a year long project and what Gareth Southgate had to do with it.
Modern Icebreakers Would Not Survive the North Atlantic
Why the warm-up is the hardest part of the day.
Managing Up: The Skill Nobody Teaches
Has anyone ever been on a training course about how to manage your boss? No? Me neither. Strange, isn’t it. Managing up is arguably more important than managing down and yet nobody teaches it. There are really only two levers. Make it their risk. Or make it their win.
Battle Tested Emails
A Phrase Bank for Professionals Who Think in One Language and Perform in Another
The English That Works Manifesto — I built this for you
For anyone who has ever felt lost, excluded or exhausted by the way English is used at work.